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MyMCH Video Visits

Receive quality and convenient virtual care from a Medical Center Health System provider using the video visits feature in MyMCH on a smartphone, computer or tablet 24/7/365.

We're making it easy for you to schedule an online provider appointment to get the most comprehensive care in the Permian Basin you need when you need it.

This kind of virtual care lets you complete a face-to-face visit with a provider using a camera-enabled device.


If you are not a current MCH patient and do not have a MyMCH account and you want to access an online doctor video visit with Medical Center Health System, please navigate to MyMCH Video Visits Sign-Up, which will allow you to complete a separate form to access an online video visit instantly. Once you complete a video visit, you will gain full access to the MyMCH portal.

Who will treat me?

This virtual doctor visit is just like a traditional office visit where you choose which doctor you will see. This telecare visit will be with a MCH Urgent Care provider or an Amwell provider.

Estimated cost: $65

Virtual care is an important resource for patients to receive medical care through video consultations.

At Medical Center Health System, we offer telehealth video visits, 24/7/365, a service where patients can access providers in internal medicine, family practice, and pediatrics. These doctors can diagnose, treat, and prescribe medication for non-emergency conditions. Although video visits are not intended to replace your primary care doctor, it is an affordable, convenient alternative to urgent care and ER visits.

Visit requests are answered in 30 minutes or less in the comfort of your own home or on the go. Upon requesting a visit, you will be placed into the virtual waiting room until the next available doctor answers.

What can be treated on a telehealth video visit?

If you need care now, an on-call provider can treat a variety of issues, including:

  • Respiratory infection and allergies
  • Skin and nail problems
  • Stomach concerns
  • Acid reflux
  • Common female problems
  • Birth control refill
  • Minor headache
  • Sprains and strains
  • Low back pain
  • Flu prevention
  • Travel medication

Download the MyMCH App!

Download the free MyMCH App, available on Apple™ iOS and Android™ devices and set up your username and password to schedule a telehealth video visit, view test results, health records, immunizations, medications, appointments and more. If you have a previous log-in from MyMCH Records, you will use the same password to log-in!

Features of the MyMCH App:

  • TELEHEALTH VIDEO VISITS - See a doctor by video visit, get a diagnosis, and a prescription on your smartphone without leaving home
  • VIEW SCHEDULED APPOINTMENTS - View upcoming appointments with MCH Telecare, with your MCH ProCare provider or hospital procedures
  • VIEW HEALTH INFORMATION AND TEST RESULTS - You can easily review health information and test results within MyMCH. Note: Not all health information in your medical record is available online.
  • STAY CONNECTED - Find doctors and locations in your network
  • REVIEW BILLS - View bills and connect online to pay

MCH is Your Once Source for Telehealth for Odessa, Midland and surrounding counties!

For more information about MyMCH Telehealth Video Visits, please call 877.621.8014 today. Frequently asked questions.