Directory

To pre-register by phone call (432) 640-1028

For questions about financial assistance, call (432) 640-1053 (Insert ECHDA Assistance document)

For questions about your bill call (432) 640-1000

During peak business hours you will be provided the option to leave a voicemail. Our goal is to return your call within 24 hours.

Tips when calling the Business Office

• If possible, have your account number or guarantor (the responsible party) number handy.
• If you don’t have a current statement on hand, we will need to identify you as the person on the account.

Due to HIPPA Privacy Laws, we cannot discuss a patient’s medical or financial information without the patient’s permission. Permission may be granted in writing or verbally.

Jennifer Ladouceur
Revenue Integrity Manager
640-1056

Margarita Villa
Divisional Secretary
640-2451

Sonia Martinez
Patient Access Manager
640-2382

Laura Lujan
Lead Cashier
640-2028

Amy Sanchez
Patient Access Supervisor
640-2062

Shelley Tijerina
Billing/Cashier Manager
640-2031

Janie Mayes
Collections Supervisor
640-2050

Millie Perez
Lead Collector
640-2007

Laura Gomez
Customer Service Supervisor
640-2014

Edia (Eddy) Garand
RCA Director
640-1050