Directory
To pre-register by phone call (432) 640-1028
For questions about financial assistance, call (432) 640-1053 (Insert ECHDA Assistance document)
For questions about your bill call (432) 640-1000
During peak business hours you will be provided the option to leave a voicemail. Our goal is to return your call within 24 hours.
Tips when calling the Business Office
- If possible, have your account number or guarantor (the responsible party) number handy.
- If you don’t have a current statement on hand, we will need to identify you as the person on the account.
Due to HIPPA Privacy Laws, we cannot discuss a patient’s medical or financial information without the patient’s permission. Permission may be granted in writing or verbally.
Jennifer Ladouceur
Revenue Integrity Manager
640-1056
Margarita Villa
Divisional Secretary
640-2451
Sonia Martinez
Patient Access Manager
640-2382
Laura Lujan
Lead Cashier
640-2028
Amy Sanchez
Patient Access Supervisor
640-2062
Shelley Tijerina
Billing/Cashier Manager
640-2031
Janie Mayes
Collections Supervisor
640-2050
Millie Perez
Lead Collector
640-2007
Laura Gomez
Customer Service Supervisor
640-2014
Edia (Eddy) Garand
RCA Director
640-1050