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Access to Care

Updated November 27, 2023

At Medical Center Hospital (MCH), we value the opportunity to be part of your health care team.

For many months, we have been negotiating in good faith with UnitedHealthcare to come to a new, fair agreement before our current contracts expire at the end of the year. We are simply asking to be reimbursed at similar rates to what UHC pays other health systems in West Texas for the same services. Unfortunately, progress has been slow.

Unless we are able to reach an agreement soon, MCH hospitals, providers and clinics will be out of network with UnitedHealthcare Medicare Advantage and United Healthcare Commercial (Employer-Sponsored) Plans after December 31, 2023.