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Did You Know Medical Center Health System Now Offers Video Visits?

Receive quality and convenient virtual care from a Medical Center Health System provider using the video visits feature in the MyMCH patient portal on a smartphone, computer or tablet 24/7/365.

We're making it easy for you to schedule an online provider appointment to get the care you need when you need it. This kind of virtual care lets you complete a face-to-face visit with a provider using a camera-enabled device.

Virtual care is an important resource for our patients to receive medical care through video consultations without leaving the comfort of their own home.

This service allows patients access to providers in internal medicine, family practice and pediatrics. These doctors can diagnose, treat and prescribe medication for non-emergency conditions.

Although video visits are not intended to replace your primary care doctor, it is an affordable, convenient alternative to urgent care and emergency room visits.

Visit requests are answered in 30 minutes or less in the ease of your home or on the go. Upon requesting a visit, you will be placed into the virtual waiting room until the next available provider answers.

Who will treat me?

This virtual visit is just like a traditional office visit where you choose which doctor you will see. You will see a MCH Urgent Care provider or a board-certified provider.

Estimated cost: $65

What can be treated during a telemedicine video visit?

An on-call provider will treat a variety of issues, including:

  • Respiratory infection and allergies
  • Skin and nail problems
  • Stomach concerns
  • Acid reflux
  • Common female problems
  • Birth control refills
  • Minor headache
  • Sprains and strains
  • Low back pain
  • Flu prevention
  • Travel medication
  • And more

If you are not a current MCH patient and do not have a MyMCH patient portal account, you can sign up within the app or on your desktop, which will allow you to complete a separate form to access an online video visit instantly. Once you complete a video visit, you will gain full access to the MyMCH portal, where you will be able to view any future appointments, lab results and more!

Download the MyMCH app on your smartphone today or visit!

For more information about MyMCH video visits, please call 877.621.8014