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Growth Pillar

Demonstrating differentiated services and offerings; position to be chosen by purchasers and partners.

Market Intelligence

Objectives

1a. Understand PCP referral opportunities

1b. Market Intel Data

1c. Market Intel Data Communication

1d. Compile Data targeting the next service line focus (i.e. Orthopedics, Women’s Health)

1e. Service Line Prioritization

Metrics

Operational Initiatives

Objectives

2a. Urgent Care Optimization

2b. Baseline Development of Ambulatory Care Center

2c. Continued development of targeted ambulatory strategy

Metrics

Service Lines

Objectives

3a. Continue optimization of Cardiovascular service line

3b. Develop next targeted service line plan (i.e. Orthopedics, Women’s Health)

3c. Develop Service Line Dashboards

3d. Optimize service line capacity for growth

3e. Evaluate Telehealth Strategy & Niche Opportunities

Metrics

Infrastructure

Objectives

4a. Tonic (Pre-Reg Financial Clearance)

4b. Define and expand consumer digital experience opportunities

4c. Execute the ICU Expansion Project

4d. CV Ambulatory Care Site

4e. Integrate Capital Plan with Strategic Initiatives

4f. Enhance IT Governance

4g. Update Continuum of 10-year Master Facility Plan

4h. Behavioral Health Center

4i. Evaluate automation / robotic alternatives as service / productivity solutions

4j. OB/GYN Clinic Expansion

Metrics

Channels

Objectives

5a. Strengthen physician awareness & regional outreach relationships

5b. Explore ProCare Residency Rotation

5c. Permian Basin Providers

5d. Oil Companies (Employees & Families)

5e. Define future affiliations & partnerships

5f. TTUHSC

5g. Direct to Employer

5h. Target for Specific Services (Pathways to Patients)

Metrics

Physician Alignment

Objectives

6a. Increase MCHS Faculty representation w/ TT

6b. Develop physician compacts

6c. Strengthen physician awareness and relationships among private and employed practices

6d. Evaluate ProCare PCP practice productivity & access improvement opportunities

6e. Identify residency retention opps

6f. Conduct physician partnership survey

6f. Refresh physician recruitment plan

6f. Complete Physician SRCA

6f. Improve Access to Hospital & Ancillary Services for PCPs

6f. Expand Fellowships / Residencies

Metrics

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